Who is Solpoint?

Ah, that’s a tricky question, because Solpoint isn’t just a person – we are a whole accounts team, handpicked specifically for a broad range of specialties, approaches and even languages. Whatever it is that your business needs – a highly-efficient accounts clerk, perhaps, or a no-nonsense receivables specialist? – we’ve got the right person for you.

There are, however, a few traits we share in common. We’re all:


Everybody here is a qualified accountant, bookkeeper or accounts clerk. We’re all numbers-nerds, too, and insatiably-curious problem-solvers, and we’re determined to always stay on the cutting edge of business technology. Seriously: it takes a special sort to work at Solpoint.


As much as we know about business efficiency (spoiler: quite a lot!), you still know your business better than us. That’s why we work so closely with our clients – to find out what you need, what you can do with a little help from us, and what you’d like us to take off your hands.


This is where having a team really shines. Whether you’re after a regular meeting, urgent help or just a quick bit of advice, we’re only a phone call away. In-house bookkeepers are good, but they’re only one person – we’ve got as many people as you need, for whatever you need, whenever you need us.

Meet the Team

Josie Ludwig,
Founder and Managing Director

Josie is an experienced Management Accountant and cloud accounting go-to-guru. She’s a Registered BAS Agent with expertise and experience in complicated and day-to-day accounting, corporate structures and GST.

Josie has assembled a team that really cares and proactively supports Solpoint clients to overcome hurdles and make the most of business opportunities. And when she visits your office you can pick her brain for interior design ideas, too.

Chris Ludwig,
Operations Manager / Payroll Manager

Chris has bookkeeping and advanced payroll qualifications, plus over five years’ experience, so he’s perfect as our Operations Manager and Payroll Team Leader. He really is quite versatile – in addition to handling accounts and books, Chris is our resident IT guru.

He’s super organised so he keeps the Solpoint crew in line, online and connected to you.

Madalene Taylor,
Accounts Receivables Manager

With her bubbly personality Madalene – or “Maddy” – is a great point of contact for our clients. She also supports the Solpoint team to focus on the important work we do for you.

Our clients present us with a decent pile of incoming paperwork and emails, and Maddy is the savvy worker who takes the initiative to keep things organised and running smoothly. Her quick problem solving helps our customers fight their fires everyday.

Fran Pollio,
Customer Experience Manager

Fran has won awards with her innovative approach to customer service, she takes care of ensuring all clients enjoy a smooth transition to Solpoint life and are provided with valuable information when needed.

Bec Drake,

Bec is a great example of our commitment to technology. After working with Solpoint for a year or so she relocated to Switzerland, where she worked remotely for us. She is back in Melbourne now, but no matter where Bec resides, our clients can continue to benefit from her over five years’ experience, Certificate IV in Bookkeeping and high attention to detail.

Clinton Lee,
Accounts Clerk

Clinton is a dedicated, efficient team member who cares greatly about making sure the job is done right. He is street smart and well qualified to take care of business. He also comes with a vast array of knowledge of great places to eat and experience in Japan and a wealth of movie and book recommendations.

Edward Wang,
Accounts Clerk

Edward has a strong background in Accounting, Law and Hospitality. He was a Teppanyaki Chef for a few years which helped develop good communication skills while completing his accounting degree at RMIT and worked in a personal injury law firm assisting both the legal and finance departments.

Ivy Chen,
Director & Partner

Ivy is a CPA Accountant with 10+ years’ experience. She’s got an eagle eye for cashflow management, and is renowned for identifying issues, troubleshooting problems and guiding clients to better results. It’s Ivy who oversees accounting outcomes for clients and keeps the Solpoint workflow ticking along.

Tung Nyugen,
Compliance Manager

We like to think of Tung as our ‘can-do’ guy. He is a degree-qualified accountant who hails from Vietnam, so he can do the numbers in a couple of languages. Tung is extraordinarily quick to learn and take on a range of tasks that can support your compliance and business bottom line.

Ha Pham,
Accounts Payables Manager

Ha is the quiet achiever. Soft spoken but determined and efficient, she gets the job done and then some! Quick to pick up anything that comes her way, she is a great asset to the team. She has a masters in accounting, so watch out, she’ll be moving up the ranks in no time.

Ana Rivera
Accounts Clerk – Payables Speciality

Ana blew us away in her interview with her Xero and accounting knowledge. Although she is still studying she is already highly experienced and fast becoming an integral part of the Solpoint team.


Paul Facchin,
Accounts Clerk

Paul is our latest addition to the team, studying his accounting degree he has a background in Hotels and Hospitality. Managing Front desk of busy hotels and the multitude of client issues and demands that entailed has made him an excellent problem solver with an eye for detail.


Annie Zhang,
Accounts Clerk

Hardworking, dedicated and customer-focused, Annie is skilled in many areas of accounts operation, with experience in the SME sector in particular she likes to build relationships and pave the way for good things to happen. She is also an avid baker, so check in with her if you need any good tips and tricks in the kitchen.


Louise Sheridan,

Louise is a chartered Accountant with 20+ years experience. She has worked in a number of industries, including Public practice, Mining, Property Development, Oil & Gas and Aviation. She enjoys working in fast growing companies as well as sustainable businesses. She has a forward thinking attitude that helps in streamlining process and always keeps the end user in mind.


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